Conflict is inevitable, combat is optional. Conflict is a part of daily life and understanding how to navigate challenging conversations or situations is an important skill in the workplace.
In this session, we will explore how to:
- identify and assess issues in the workplace
- communicate effectively to problem-solve
- find workable resolutions that strengthen relationships and results
This session is facilitated by leadership coaches Gus Tzatzanis and Patricia Campbell Hatton. This is the first session in our Management and Leadership Skills series.
About the Facilitators
Gus Tzatzanis is a life long student, educator and coach in the study of Values, Critical Thinking, Conflict Resolution, Emotional Intelligence and Leadership best-practices. His workshops guide individuals through theory and practical work using personal reflections and exercises to build self-awareness and gain greater happiness through personal growth. As a certified Emotional Intelligence coach, Gus leads individuals to a greater understanding of how they fit into the world, with family, friends and colleagues and learn tools to celebrate who they are.
Patricia Campbell Hatton is a highly-regarded corporate trainer, educator, professional group facilitator, project manager and emotional intelligence certified coach. Her career spans over 25 years in management, learning and development and post-secondary teaching within three iconic Canadian institutions; the non-profit sector; federal, provincial and municipal governments; and two publicly funded community colleges. Her passion is inspiring participants to develop their self-awareness and interpersonal skills – by incorporating relevant education design principles and meaningful learning experiences.
Career Recharge is pleased to offer a digital certificate of completion to individuals who attend all four virtual workshops in the Management and Leadership Skills series. Certificates will be distributed after the final workshop of the series.